Real data
One real dental practice. 12 months on the #1 competitor, then switched to Patientell. Every metric below is verified — no cherry-picking.
Metric
Competitor
Patientell
Delta
Reviews per year
214
~450
+110%
Average rating
4.73 ★
4.94 ★
+0.21
1-star reviews
11
~4
−82%
Median review depth
10 words
20 words
2× deeper
Provider mentions
6 / yr
~72 / yr
12×
2.1×
More reviews per month
4.94★
Average star rating
−82%
Fewer 1-star reviews